If you need help during our business hours just give us a call.We answer the phone - no menus, prompts or voicemail.
Help is a quick phone call away at 1-888-562-7970.
We're here Mon-Fri 8am to 6pm, and Sat. from 10am to 6pm, Central Time.
How long will it take to make my prints?Most orders are completed within one business day, or faster, depending on the print sizes and quantities in your order.
We ship most orders within one day, or if you are picking your order up at our lab, you'll get an email letting you know when your prints are ready for pickup.
How much does shipping cost?Shipping costs are based on the size of your order, but typically start at $5.95 for standard shipping. If you need your prints faster, we also offer Priority Mail (2-3 days) and Express Mail (1-2 days).
How can I add a personalized name imprint to my wallet size photos?After you select the print sizes and quantities that you would like, simply tell us in the 'Special Instructions' box that you want your student's name printed on the wallets. We'll add the $5 charge to your order total when we charge your credit card. If you have already begun checking out, you'll see the 'Special instructions' box again at the end of the checkout process, at the 'Review and Submit' step. Get help with name imprinting on your wallet photos here.
What are the print sizes and prices that I can order?See all of our print prices and sizes here. We make prints from wallet size to poster size, and everything in between!
What are the different paper types available?Learn more about our photo paper options. We make prints on a wide variety of the finest quality papers in matte, glossy, metallic, canvas, fine art, and more. Matte finish is the most common choice for portraits and senior pictures, but our premium specialty papers are very popular as well.
How to order prints with mixed finishes in the same order:If you want to order prints with mixed finishes (matte, glossy, metallic etc.) in the same order you will need to select 'All' under the product list drop-down tab on the print ordering page. When you set the product list to ALL you can order mixed print finishes within the same order.
Call us at 1-888-562-7970 Mon - Fri: 8am - 6pm I Sat: 10am - 6pm (Central Time)
We answer the phone! No menus, prompts or voicemail - we'll pickup when you call.
Send us an email - Please send us an email here.
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