Coronavirus message from Process One
We are taking and completing orders.
We have a reduced staff, following CDC guidelines with proper distancing, in our facility to continue to receive and complete online photo print orders, as well as film processing and video transfer orders. Most online print jobs, including wallet photo orders, will still ship within one business day.
While America has been staying at home cleaning out closets and finding film, slides, negatives and photos, we have been flooded with orders. As a result, our normal film processing turn-around times
have been impacted.
You can find our current film processing turn-around times here.
We are working hard to get all orders completed and shipped back as fast as possible.
Due to the pandemic, our staffing levels are lower than normal, so we may not be able to answer all incoming calls. If you cannot reach us by phone please contact us via email here.
Following both local and national guidance, we have taken the following steps to ensure that our staff, customers, and your orders are safe:
• Quarantining all incoming orders for seven days.|
• Regular sanitizing of surfaces and packaging.
• Frequent, scheduled hand washing.
• Reduced staffing levels.
• Some functions have moved to work-from-home.
• Mask are required at all times in our facility.
• Proper social distancing between work stations.
• Screening all employees daily for health and COVID-19 symptoms.
• We are keeping our lobby closed until further notice.
Local film drop-off: Please download and complete a film processing order form here and drop it off along with your film. To keep both our customers and staff safe, our lobby is closed and we are currently not accepting cash or checks.We truly appreciate your business, patience, understanding, and your continued support.
Download an order form and send it in with your film - we'll process your film and send it back!
|Get an order form here|
Get more information about the Coronavirus, including updates from the CDC.